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Quality Dictionary and Glossary

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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


#	1-Sample Sign Test 2-Sample t Test 3P 5 Laws of Lean Six Sigma 5 Why's 5C 5S 5Z 6 Ms 6 Serving Men of Creativity 6W 7 QC Tools 7 Wastes Of Lean 8 D Process 8 Wastes of Lean

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Acceptable Quality Level - AQL

Acceptance Number

Accessory Planning

Accountability

Accountable

Accuracy

Active Data

Activity Based Costing ABC

Affinity Diagram

Alias

Alpha Risk

Alternative Hypothesis Ha

Analysis Of Variance ANOVA

Analytical Modeling

Anderson-Darling Normality Test

Andon

ANOVA

Appraisal Cost

APQP

Arrow Diagrams

Artisan Process

A-square

Assignable Cause

Assurance

Attribute Data

Attribution Theory

Audit

Authority

Autocorrelation

Automated Process

Availability

Average Incoming Quality

Average Outgoing Quality

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B10 life

Back-Date

Balanced Experiment

Balanced Scorecard

Baldrige, Malcolm

Bar Chart

Bartlett Test

Baseline

Baselining

BAU

Benchmarking

Best Practice

Beta Risk

BIA - Business Impact Analysis

Bias

Big 'Q'

Bimodal Distribution

Binomial Distribution

Binomial Random Variable

Black Belt

Black Noise

Blocking

Box-Cox Transformation

Boxplot

BPMS

Brainstorming

BRM

Buffer

Bug

Business Metric

Business Process Quality Management

Business Requirements

Business Value Added

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Calibration

CAP

CAP

CAPA

Capability

Capability Analysis

Capacity

CAR Corrective Action Report

Cause

Cause

Cause and Effect Diagram

CBR

CCR

CCR

Center

Center Points

Central Limit Theorem

Central Tendency

Certified Six Sigma Black Belt - CSSBB

Chaku Chaku

Champion

Change Agent

Change Management

Characteristic

Charter

Chi Square Test

Circumstance

C-Level

Cmk

CMM

COC

Coefficient of Variation

Common Cause

Common Cause Variation

Communication

Competitive Advantage

CONC

Concept Engineering

Concomitant Variable

Condition

Confidence Band Or Interval

Confidence Interval

Confirmation

Confounding

Consequential Metrics

Consumers Risk

Containment

Contingency Table

Continuous

Continuous Data

Continuous Improvement CI

Control

Control Chart

Control Limits

Control Plan

Convert DPMO/Sigma To Cpk

Copc

COPIS

COPQ

COQ

Correction

Correction versus Corrective Action

Corrective Action

Corrective Action versus Preventive Action

Correlation

Correlation Coefficient r

Cost Model

Cost Of Conformance

Cost Of Non-Conformance

Cost of Poor Quality - COPQ

Cost Of Quality

Cost Target

Covariate

Cp

Cpk

Critical Element

Critical To Quality - CTQ

CRM

CSM

CTC

Current Reality Tree

Customer

Customer Focus

Customer Requirements

Cusum Chart

Cycle Time

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Dashboard

Dashboard Examples

Data

Datsu Chaku

Datsu-Chaku

Decision Rights Owner

Defect

Defective

Defects %

Defects Per Million Opportunities - DPMO

Defects Per Unit - DPU

Definition of Quality

Degree of Freedom

Deming Cycle, PDCA

Deming's 14 Points

Dependent Variable

Descriptive statistics

Design For Manufacturing and Assembly DFMA

Design for Six Sigma - DFSS

Design of Experiments - DOE

Design Risk Assessment

Detectable Effect Size

DF degrees of freedom

DF Degrees of freedom

DFMEA

Directive

Discrete Data

Dispersion

Distribution

DMADV

D-MAGICS

DMAIC

DMEDI

Document

DOE

DPO

DPU

Drift

Dunnett's 1-way ANOVA

DVP&PV

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E	ECO ECR Effect Effectiveness Efficacy Efficacy Efficiency ELT Empirical Rule Empowerment Encryption Enlistment Entitlement Entry Criteria ERP Erroneous Error Error Type I Error Type II Error Cause Removal Error Mode Effects Analysis ESER EWMA Exit Criteria

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F test

Facilitate

Factor

Factor of a Consequence

Fagan Style Software Inspection

Failure Modes and Effects Analysis FMEA

FAST

FCE

F-Chart

Fenwick-vanKoesveld Test

FIFO

Financial Metrics

First Time Yield - FTY

FISH

Fishbone

Fisher's 1-way ANOVA

Fits

Fitted value

Flowchart

FMEA

FMVSS

FOCUS - PDCA

Force Field Analysis

Form / Format

Fractional Factorial DOE

Frequency Plot

Full factorial DOE

F-value ANOVA

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G	Gage R&R Gantt Chart Gap Analysis Gating GCI Gemba General Linear Model Global definition of 'Quality' Globalization Goal Goodman-Kruskal Gamma GQTS Green Belt GRPI Gwilliam Motivational Model

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H	Hanedashi Hard Savings Hawthorn Effect Hidden Factory, The Histogram Homegeneity of variance Horizontalization Hoshin Kanri Hoshin Kanri House of Quality Hyper Micro Process map Hypothesis Testing

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ICT

Ideation Brainstorming

IDOV

I-MR Chart

Includes/Excludes

Incoming Goods Inspection

In-Control

Independent Variable

Indirect Cost

Inferential Statistics

Inspection

Inspection Plan

Instant Pudding

Intangible benefits

Interaction

Interactional Data

Interquartile Range

Interrelationship digraph

I-P-O

IQR

Ishikawa, Ichiro

ISO 9000 Series of Standards

ISO 9001:2000

ITIL

I-TRIZ

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J	Jack in the Box Just In Time JIT Manufacturing

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K	Kaikaku Kaizen Kaizen Blitz Kaizen Event Kanban Kano Analysis Kaplan-Meier Kappa KBC KBI and KBR Kirkpatricks 4 Levels of Evaluation KISS KJ KPI KPIV KPOV Kruskal-Wallis Kurtosis

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L	L1 Spreadsheet L2 Spreadsheet LCL Lead Time Lean Level of Buffering LLB Lean Manufacturing Leptokurtic Distribution Level of Buffering Levels LIFO Likert Scale Linear Relationship Linearity Little's Law Lot Low Hanging Fruit LSL LTPD Lurking Variable

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Machine Capability Index

Main Effect

Malcolm Baldrige National Quality Award

Mallows Statistic C-p

Management

Management by Knowledge

Mann-Whitney

Master Black Belt

Matrix Diagram

Mazume

Mean

Measure of Central Tendency and Dispersion

Measurement System Analysis - MSA

Measures Of Variation

Median

MEDIC

Metricationist

Metrics

MGPP - Multi Generational Product Planning

Mid Range

Mid rank

Minford

MODAPTS

Mode

Moods Median

MPS

MRP

MSA

MTBF

MTTR

Muda

Multicolinearity

Multiple Regression

Multi-Vari Chart

MURA

MURI

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N	Natural Tolerances Network Diagram Noise Nominal Nominal Data Nominal Group Technique Non-Conformity Non-Parametric Non-parametric Test Normal Distribution Normal Probability Normality test Normsinv Null Hypothesis Ho

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O	O.C.T. - Operation Cost Target O.E.E. O.E.M. Objective Evidence O'Brien Effect OCAP OEE One Piece Flow Operational Cost Operational Definition Operations Process Opportunity Opportunity Creation Optimization Ordinal Data Ordinal Data Type OSHA Outlier Output Ownership

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P Value

Paired T Test

Pareto

Passion for Action - PFA

Passive Data

Paynter Chart

PDPC

PDSA

Pearson's Correlation

Percent of tolerance

PFMEA

Pi

Platykurtic Distribution

PMP

PMTS

Poisson Distribution

Poka Yoke

Pooled Standard Deviation

Population

Population Defect Rate

Positive Correlation

PPAP

Ppk

PPM

PPS

Practice

Precision

Prediction Band or Prediction Interval

Prevention cost

Preventive Action

Primary Metrics

Probability

Probability of Defect

Procedures

Process

Process Acceptance Certificate

Process Baseline

Process Capability

Process Capability Index

Process Control

Process Control Plan

Process Control Versus Process Capability

Process Cycle Efficiency PCE

Process Design Requirements

Process Entitlement

Process Indicator

Process Instance

Process Management

Process Map

Process Maturity

Process Measurables

Process Owner

Process Performance Management

Process Stability

Process Window Index PWI

Producers Risk

Product

Productivity

Productivity Target

Profession

Project Nomination

Project Process

Project Scope

Project Selection

PSO

PSW

PTC

Pugh Matrix

Pull System

P-Value

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Q1

Q3

QAS

QCM

QFD

QOS

QPR

QS-9000

Qualitative Data

Quality

Quality

Quality

Quality

Quality

QUALITY - DEFINITION

Quality Assurance

Quality Attribute

Quality Control

Quality Dictionary

Quality Function Deployment

Quality Gap

Quality Improvement

Quality Management

Quality Procrastination

Quality Record

Quality Target

Quantifiers

Quantitative data

Quantitative Variable

Queuing Theory

Quorum

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R

Rabbit Chase

Radar Chart

Radian

Random Sample

Random Variation

Randomization

Range

Rational Subgroup

RBI

RBM

RCFA

Red X

Reengineering

Regression

REL

Reliability

Repeatability

Replicates

Replication

Reproducibility

Residual

Resolution

Response

Responsibility

Result Measurables

Return on Investment - ROI

Rework

Robust

Robust Process

Robustness

Rolled Throughput Yield - RTY

RONA

Root Cause

Root Cause Analysis

RPN

RQL

R-Square

R-Square Adjusted

Run Chart

Runs Test

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S.M.A.R.T.

S.M.A.R.T.E.R

Sample

Sample Size Calc.

Sampling

Saturated Design

SCAMPER

Scatter Plot

Scatterplot

Scope

Scorecard

SCOT analysis

Screening

Screening DOE

Segmentation

Sensitivity

S-hat Model

Ship Date

Short-Run SPC

Sigma

Sigma Level

Simple Linear Regression

SIPOC

Six Sigma

Six Sigma Strategy

Skewness

SMED

Soft Savings

Software Inspection

Software Inspection Plan

Spaghetti Diagram

Span

Special Cause

Special Cause Variation

Specification

Spread

SREA

SS Process Report

SS Product Report

SSBOK

Stability

Stable Process

Stakeholder

Stakeholder Analysis

Standard Deviation

Standard Deviation

Standard Operating Sheet SOS

Standard Order

Standard Work

Statistic

Statistical Process Control SPC

Statistical Thinking

Statistics

Stem and Leaf Plot

Strategic Planning

Stratification

Sub-Group

Subgrouping

Subject Matter

Subject Matter Expert - SME

Subjective Rating and Ranking

Sufficiency

Supply Chain Management

SWOT Analysis

System Audit

System of Profound Knowledge - SoPK

Systems Engineering

Systems Thinking

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t Statistic

t Test

Taguchi Method

Takt Time

TAT

TEAM

Team Capacity

Team Leader

Telecosm

Theory of constraints TOC

Thought Process Map - TMAP

Throughput

THULLA

Time Value Map

Tolerance Range

Tollgate

Total Observed Variation

Total Prob of Defect

Total Quality

Total Quality Management

TPM

TQM

Transfer Function Y=fX

Transformations

Tree Diagram

Trend Analysis

Trend Charts

Tribal Knowledge

Trimmed Mean

Trivial many

TRIZ

T-test

Tukey's 1-way ANOVA

TVM

Type I Error

Type II Error

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U	U Chart UCL Unbiased Statistic Unexplained Variation S Unintended Consequences Unit Univariate USL

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V	Value Value Stream Value Stream Mapping Value-Added Variable Variable Data Variance Variance Inflation Factor Variation Variation Common Cause Variation Special Cause Variation Mode and Effect Analysis - VMEA VEISA Visual Controls Vital Few Voice Of the Business VOB Voice Of the Customer VOC Voice Of the Employee VOE Voice Of The Process VOP VQD

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W	Warning Limits Waste WBT Web Charttm Whisker White Noise Wilcoxon Rank Sum Test Work Cell World-Class Quality

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X	X X Bar X-Bar and R Charts X-Matrix

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Y	Y Y=fX Yellow Belt - YB Yield

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Z	Z Z bench Z lt Z Score Z Shift Z st Zadj Zero Defects

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